Moses & Company
Effective Date: [FEBRUARY 3RD, 2026]
Last Updated: [FEBRUARY 3RD, 2026]

1. Overview

Moses & Company (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, communications, and related online services (collectively, the “Site” or “Services”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have.

This policy applies to information collected:

When you visit or use our Site

When you submit an information request, contact form, scheduling request, or inquiry

When you communicate with us by email, phone, text/SMS, or other messaging tools

When you interact with our marketing (emails, ads, social media, and similar outreach)

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information in three main ways: (a) information you provide directly, (b) information collected automatically, and (c) information from third parties.

A. Information you provide directly

When you complete our forms or contact us, we may collect:

Identifiers and contact details (name, email address, phone number, mailing address)

Inquiry details (message content, property preferences, budget range, timeline, areas of interest, type of transaction)

Service-related information (buying/selling/renting needs, referral requests, showing requests)

Appointment details (requested times, scheduling notes)

Any other information you choose to provide in a free-text field

Important: Do not submit sensitive personal information through website forms (for example, Social Security numbers, driver’s license numbers, financial account information, or health information) unless we specifically request it through a secure method for a legitimate business purpose.

B. Information we collect automatically

When you use the Site, we may automatically collect:

Device and network information (IP address, browser type, operating system, device identifiers)

Usage data (pages visited, time on page, clicks, referring URLs, general location inferred from IP)

Cookies and similar technologies (described further below)

C. Information from third parties

We may receive information from third parties such as:

Real estate listing sources, marketing platforms, analytics providers, and CRM systems

Publicly available sources (to the extent permitted by law)

Business partners providing services you request (e.g., showing coordination or related vendors you ask us to connect you with)

3. How We Use Your Information

We use personal information for the following purposes:

A. Provide and manage services

Respond to inquiries and requests

Provide real estate services, property information, and related updates

Schedule appointments and coordinate communications

Improve the accuracy and relevance of information you receive

B. Communications

Send confirmations, responses, and service-related updates

Contact you by email, phone, and/or text/SMS based on your inquiry and preferences

Send newsletters and marketing communications where permitted (you can opt out at any time)

C. Marketing and advertising

Measure marketing performance and improve campaigns

Deliver relevant ads and content (including through third-party advertising partners)

Retarget users who have visited our Site, where permitted by law and settings

D. Site operations and security

Maintain and improve Site functionality

Detect and prevent fraud, misuse, or security incidents

Enforce our policies and protect our rights and the rights of others

E. Legal and compliance

Comply with applicable legal obligations and regulatory requirements

Respond to lawful requests from public authorities

4. Forms, Lead Routing, CRM, and Communications Tools

If you submit a contact form or information request, your information may be routed into our customer relationship management (“CRM”) or lead management systems so we can respond promptly, track communications, and provide ongoing service.

Depending on how the Site is configured, you may receive follow-up communications that can include:

Emails responding to your inquiry

Phone calls to discuss your request

Text/SMS messages confirming or continuing a conversation you initiated

Opt-out: You may opt out of marketing emails at any time by using the unsubscribe link in the email. If we send text/SMS messages, you may opt out using the instructions in the message (commonly “STOP”), subject to carrier and platform limitations.

5. Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies (such as pixels and tags) to support Site functionality, understand usage, and improve marketing.

Cookies may be used for:

Essential operations (site performance, security)

Analytics (understanding how visitors use the Site)

Advertising (measuring ads and, in some configurations, delivering interest-based advertising)

Your choices:

You can typically control cookies through your browser settings (blocking or deleting cookies).

Blocking certain cookies may affect functionality or performance.

6. How We Share Information

We do not sell your personal information in the ordinary sense of “selling” data for money. We may share information in the following circumstances:

A. Service providers and vendors
We may share information with vendors who perform services for us, such as:

Website hosting and technical support

CRM/lead management and communications tools

Analytics and advertising providers

Scheduling and form processing tools
These vendors are expected to use information only to perform services for us and to implement reasonable safeguards.

B. Business partners at your direction
If you request referrals or services that require us to coordinate with other parties (e.g., inspectors, lenders, contractors), we may share relevant information to facilitate your request.

C. Legal and safety reasons
We may disclose information if required to do so by law, court order, or legal process, or when we believe disclosure is necessary to protect rights, safety, and security.

D. Business transfers
If our business undergoes a reorganization, merger, acquisition, or sale, information may be transferred as part of that transaction, subject to customary confidentiality protections.

7. Data Retention

We retain personal information as long as reasonably necessary to:

Respond to your inquiry and provide services

Maintain business records and comply with legal obligations

Resolve disputes and enforce agreements
Retention periods vary based on the nature of the information and our legal and operational needs.

8. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links and Embedded Content

Our Site may include links to third-party websites, services, or embedded content. We do not control third-party privacy practices, and this Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can address it.

11. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about our data practices.

Marketing preferences:

Email marketing can be opted out via unsubscribe links.

If we use SMS/text messaging, you can opt out using the instructions in the message.

State privacy laws (U.S.):
Some state laws provide additional rights. Where applicable, we will honor verified requests consistent with legal requirements.

To submit a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Your continued use of the Site after changes become effective indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Moses & Company
Address: 1 Lackawanna Station, Montclair, NJ, United States, 07042
Phone: (862) 832-8898
Email: [email protected]
Copyright: © [[CURRENT YEAR]] Moses & Company. All rights reserved.